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  • Head Office

    48, Hakgam-daero 221beon-gil, Sasang-gu, Busan, Republic of Korea

    051.314.2028

  • Seoul Office

    3rd Floor, Magic Kingdom Building, 18 Teheran-ro 83-gil, Gangnam-gu, Seoul, South Korea

    02.3453.5085

Copyright ⓒ COWELLMEDI. All rights reserved.

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Chapter 1: General Provisions
Chapter 2: Service Use Agreement
Chapter 3: Objections of Contracting Parties
Chapter 4: Service Use
Chapter 5: Contract Cancellation and Use Restrictions
Chapter 6: Others

Chapter 1: General Provisions

Article 1 (Purpose)
The purpose of these terms and conditions is to set forth the conditions and procedures for the use of all services (hereinafter referred to as "Services") provided by Cowellmedi Co., Ltd. (hereinafter referred to as the "Company") on its website (www.cowellmedi.com).
Article 2 (Definitions)

The terms used in these terms and conditions are defined as follows:

  • 1. User: A person who receives the services provided by the Company in accordance with these terms and conditions.
  • 2. Usage Agreement: A contract between the Company and the User regarding the use of the Services.
  • 3. Registration: The act of completing the service usage contract by filling out the required information in the application form provided by the Company and agreeing to these terms and conditions.
  • 4. Member: A person who has provided personal information required for membership registration on this website.
  • 5. User ID: A combination of letters and numbers selected by the User and approved by the Company for identification and service use.
  • 6. Password: A combination of letters, numbers, and special characters set by the User to protect their information.
  • 7. Termination of Use: An expression of intention by the Company or a Member to terminate the service usage contract after using the Services.
Article 3 (Effectiveness and Changes of Terms and Conditions)

If a Member does not agree to the revised terms, they may request to cancel their membership. If the Member does not express refusal and continues to use the Services after 7 days from the effective date of the revised terms, they are deemed to have agreed to the changes.

  • ① These terms and conditions become effective by being posted on the service screen, notice board, or other means of notification.
  • ② The Company may revise the contents of these terms and conditions if deemed necessary, and the revised terms will be announced on the service screen. If the Member does not express refusal and continues to use the Services after 7 days from the announcement, they are deemed to have agreed to the changes.
  • ③ If a User does not agree to the revised terms, they may discontinue using the Services and cancel their membership registration. If the User continues to use the Services, they are deemed to have agreed to the changes, and the revised terms become effective in the same manner.
Article 4 (Applicable Regulations)
Matters not specified in these terms and conditions shall be governed by the Basic Telecommunications Act, the Telecommunications Business Act, and other relevant laws and regulations.

Chapter 2: Service Usage Agreement

Article 5 (Formation of Usage Agreement)
The usage agreement is formed when the Company's approval of the User's application and the User's agreement to the terms and conditions are completed.
Article 6 (Application for Use)
Users may apply for use by recording personal information on the application form required by the Company on the service membership information screen.
Article 7 (Approval of Application for Use)
  • ① The Company will approve the service application unless there are special circumstances when the Member accurately fills out all the details in the application form.
  • ② The Company may not approve the application for use in the following cases:

    • 1. When the application is not made under the applicant's real name.
    • 2. When the application is made using another person's name.
    • 3. When the contents of the application are falsified.
    • 4. When the application is made for purposes that disrupt social order or public morals.
    • 5. When the application does not meet the requirements set by the Company.
Article 8 (Changes to Contract Details)
If the details entered at the time of application have changed, the Member must update them, and the Member is responsible for any problems arising from failure to do so.

Chapter 3: Obligations of Contracting Parties

Article 9 (Obligations of the Company)
The Company shall not disclose or distribute the Member's personal information acquired in connection with the provision of Services to any third party without the Member's consent. However, this does not apply if there is a request from a national institution under laws such as the Basic Telecommunications Act, for investigative purposes related to a crime, or in other cases required by law.
Article 10 (Obligations of Members)
  • ① When using the Services, Members shall not engage in the following acts:

    • 1. Improper use of another Member's ID.
    • 2. Reproducing, publishing, or providing information obtained from the Services to third parties.
    • 3. Infringing on the copyright or other rights of the Company or third parties.
    • 4. Distributing content that violates public order and good morals.
    • 5. Engaging in acts that are objectively judged to be connected to criminal activity.
    • 6. Engaging in other acts that violate relevant laws and regulations.
  • ② Members may not conduct business activities using the Services, and the Company is not responsible for any results arising from such business activities.
  • ③ Members may not transfer or give their usage rights or any position under the usage agreement to others, nor may they provide it as collateral.

Chapter 4: Use of Services

Article 11 (Member's Obligations)
  • ① Members are responsible for managing their email, bulletin boards, registration materials, etc., as necessary.
  • ② Members may not arbitrarily delete or modify materials provided by the Company.
  • ③ Members must not post content on the Company's website that violates public order and good morals or infringes on the rights of third parties. The Member is responsible for any consequences arising from posting such content.
Article 12 (Management and Deletion of Posts)

The Company may restrict the memory space, message size, storage duration, etc., for the efficient operation of the Services. The Company may delete content without prior notice if it falls under the following categories:

  • 1. Content that slanders or defames other Members or third partie
  • s.
  • 2. Content that violates public order and good morals.
  • 3. Content deemed to be associated with criminal acts.
  • 4. Content that infringes on the copyright or other rights of the Company or third parties.
  • 5. Content posted on the Company's website or bulletin board that contains pornography or links to pornographic sites.
  • 6. Content that violates other relevant laws and regulations.
Article 13 (Copyright of Posts)
The copyright of posts belongs to the poster. Members may not use the information obtained through the Services for commercial purposes, such as processing or selling it.
Article 14 (Service Availability)
The Services are available 24 hours a day, 365 days a year, unless there are operational or technical difficulties. However, this does not apply in the case of regular inspections.
Article 15 (Responsibility for Service Use)
Members shall not engage in activities such as hacking, linking to pornographic sites, or illegally distributing commercial software using the Services. The Company is not responsible for any results, losses, or legal actions by relevant institutions due to violations of this clause.
Article 16 (Suspension of Service Provision)

The Company may suspend the provision of Services in the following cases:

  • 1. Unavoidable circumstances such as maintenance work on service equipment.
  • 2. If the telecommunications service provider specified in the Telecommunications Business Act suspends telecommunications services.
  • 3. When system inspections are necessary.
  • 4. In other cases of force majeure.

Chapter 5: Termination of Contract and Usage Restrictions

Article 17 (Termination of Contract and Usage Restrictions)
  • ① If a Member wishes to terminate the usage agreement, they must apply for termination online, and the Company will take action after confirming the Member's identity.
  • ② If the Company deems that a Member has engaged in the following acts, it may notify the Member of its intent to terminate the contract 30 days in advance and provide an opportunity for the Member to express their opinion:

    • 1. Unauthorized use of another person's User ID and password.
    • 2. Intentional interference with the operation of the Services.
    • 3. Submitting a false application for registration.
    • 4. Multiple registrations by the same user under different IDs.
    • 5. Distribution of content that disrupts public order and good morals.
    • 6. Engaging in acts that damage the reputation or cause harm to others.
    • 7. Sending large amounts of information or advertising information with the intent of disrupting the stable operation of the Services.
    • 8. Distributing computer viruses or other programs that cause malfunctions or destruction of information and telecommunications equipment.
    • 9. Infringing on the intellectual property rights of the Company, other Members, or third parties.
    • 10. Improper use of another Member's personal information, User ID, or password.
    • 11. Posting pornography on their homepage or bulletin board, or linking to pornographic sites.
    • 12. Engaging in other acts deemed to violate relevant laws and regulations.

Chapter 6: Miscellaneous

Article 18 (Prohibition of Assignment)
Members may not transfer, give, or provide as collateral their usage rights or any position under the usage agreement to others.
Article 19 (Compensation for Damages)
The Company is not responsible for any damages incurred by Members due to the free Services provided unless the damages are due to the Company's intentional or gross negligence.The Company is not responsible for any damages incurred by Members due to the free Services provided unless the damages are due to the Company's intentional or gross negligence.
Article 20 (Disclaimer)
  • ① The Company is exempt from liability for providing Services if it is unable to provide Services due to force majeure such as natural disasters or wars.
  • ② The Company is exempt from liability for damages arising from unavoidable circumstances such as maintenance, replacement, regular inspection, or construction of service equipment.
  • ③ The Company is not responsible for service usage difficulties caused by the Member's fault.
  • ④ The Company is not responsible for damages resulting from the Member's expectations or use of the information obtained through the Services.
  • ⑤ The Company is not responsible for the reliability, accuracy, or content of the information, materials, or facts posted by Members on the Services.
Article 21 (Governing Law and Jurisdiction)
If a Member does not agree to the revised terms, they may request to cancel their membership. If the Member does not express refusal and continues to use the Services after 7 days from the effective date of the revised terms, they are deemed to have agreed to the changes.
Overview
  • 1. Cowellmedi complies with the personal information protection regulations under the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." and the "Guidelines for the Protection of Personal Information" and "Standards for Technical/Administrative Measures for the Protection of Personal Information" established by the Ministry of Information and Communication. Additionally, Cowellmedi has established a "Privacy Policy" and is committed to doing its best to protect the personal information of its members.
  • 2. Cowellmedi's "Privacy Policy" may be subject to changes due to amendments in relevant laws and government guidelines, as well as internal policy changes within Cowellmedi. If Cowellmedi's "Privacy Policy" is modified, any changes will be posted on the Cowellmedi website's 'Cowellmedi News' section for at least seven days.
※ Privacy Policy
  • 1. The scope of "personal information" is defined according to the provisions of the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." It refers to "information about a living individual that can identify the individual by their name, resident registration number, etc., including information that can be easily combined with other information to identify a specific individual, even if that information alone cannot identify the individual."
  • 2. Cowellmedi collects and uses the personal information of members for purposes such as user verification and providing personalized services. The specific purposes of collection and use of the collected personal information items are as follows:

    • - Name, gender, date of birth, dental clinic/company name, license number, ID, password: Used for identity verification procedures required for service use, and to confirm the ownership of the service.
    • - Email address, phone number: To secure essential information in accordance with domain management regulations, and to facilitate smooth communication for notifications and complaint handling.
  • 3. Cowellmedi does not entrust the management of members' personal information to third parties.
  • 4. Cowellmedi does not request sensitive personal information (such as race and ethnicity, beliefs, political orientation, criminal records, health status, and sexual life) that may infringe upon the basic human rights of users.
  • 5. The retention period for personal information is "from the moment the member joins Cowellmedi until the moment they request termination."

    • - However, even after the purpose of collection and the purpose for which the information was provided have been achieved, if there is a need to retain the information due to legal provisions, the personal information of the customer may be retained according to the law.
※ Provision of Information to Third Parties
  • 1. Cowellmedi does not provide the personal information of members to others or other companies or institutions without permission. Exceptions to this include:

    • - When providing the applicant's information to the domain registrar for the purpose of domain name registration.
    • - When providing information for WHOIS services related to domain names.
    • - When requested by a national institution or consumer organization designated by the government in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
    • - When a dispute resolution organization or court requests contact information for a domain registrant involved in a dispute.
    • - When requested for investigative purposes by a legal entity such as the Information Communication Ethics Committee or the Korea Information Security Agency.
    • - When using a member's information (name, address, phone number) for business contact purposes.
    • - When necessary for statistical preparation, promotional materials, academic research, or market research, provided that the information is provided in a form that does not identify specific customers.
  • 2. If Cowellmedi wishes to provide or share members' personal information with partners for the provision of more diverse services, we will obtain the individual consent of each member in advance. Members will be notified via email about which partner will receive the information, what personal information items will be provided or shared, why such information must be shared, and how long and in what manner it will be protected and managed. If you do not consent, your information will not be provided to or shared with the partner.
※ Access and Correction of Personal Information
  • 1. Cowellmedi members can view or correct their personal information at any time. If you wish to view or correct your personal information, please log in to the Cowellmedi website and click the "Change Personal Information" button next to the logout button.
  • 2. If a member has lost their ID and password, they can confirm their ID or password using the "Find ID or Password" service on the website.
  • 3. Members are responsible for managing their Cowellmedi ID and password. To protect your personal information effectively, you must properly manage and take responsibility for your ID and password. Cowellmedi is not responsible for the leakage of your ID and password if it was due to your own actions. However, if a member's ID and password are leaked due to Cowellmedi's negligence or intentional misconduct, the customer may hold Cowellmedi accountable. After using a Cowellmedi account to access the website, users must log out and close their web browser. Especially when sharing a computer with others or using it in a public place, you must log out or close the web browser to prevent unauthorized access.
※ Membership Withdrawal

Cowellmedi members can withdraw from membership at any time at their discretion. Membership withdrawal can be requested through the member information management page.
However, if the service used by the member has not yet expired, withdrawal is not allowed.

※ Technical Measures for Personal Information Protection

Cowellmedi has implemented the following technical measures to prevent the loss, theft, leakage, alteration, or damage of members' personal information:

  • 1. Each member's personal information is protected by a password, and personal information data is protected through additional security features.
  • 2. Cowellmedi has established and enforces password creation rules to ensure that neither users nor personal information handlers use easily guessable numbers, such as birthdates, resident registration numbers, or phone numbers, as passwords.
  • 3. Cowellmedi uses antivirus programs and malicious code defense software to prevent damage caused by computer viruses. These software programs are updated regularly on a daily basis.
  • 4. Cowellmedi uses high-end routers and L3 switch devices equipped with intrusion prevention and detection functions to securely protect personal information on the network.
  • 5. Additionally, Cowellmedi operates a triple-layered personal information protection system by establishing a separate firewall.
  • 6. Cowellmedi encrypts personal information stored in the personal information protection system and operates a system that ensures personal information transmitted outside of Cowellmedi's information network or stored on a PC is encrypted.
※ Feedback and Complaint Handling

If any Cowellmedi member has complaints related to Cowellmedi's personal information protection, they may submit their concerns to the personal information management officer. Upon receipt, the complaint will be addressed immediately, and the results of the actions taken will be communicated to the member. In cases of unauthorized disclosure of personal information or other serious breaches, members may also file complaints or seek mediation with the Personal Information Infringement Report Center, which is established and operated by the government (http://www.cyberprivacy.or.kr, http://www.1336.or.kr, Phone: 02-1336).

※ Establishment and Implementation of Personal Information Management Plan

Cowellmedi adheres to the following regulations by establishing separate electronic management regulations within the company:

  • 1. Matters related to the designation of the personal information management officer and the composition and operation of personal information protection clauses.
  • 2. Matters related to the education of personal information handlers.
  • 3. Maintenance and regular monitoring of access records to the personal information processing system.
  • 4. Protective measures when printing and copying personal information.
  • 5. Other necessary matters to ensure personal information protection.
※ Personal Information Management Officer

Cowellmedi has designated a personal information management officer responsible for collecting feedback and handling complaints related to personal information.

  • - Personal Information Management Officer:
  • - Name: Oh Chaerin
  • - Phone: 02-3453-5083
  • - E-mail: mynutella77@cowellmedi.co.kr
※ Membership Registration of Children
  • 1. To protect children's personal information, Cowellmedi requires the consent of a legal guardian (parent) if a child under the age of 14 applies for membership. Cowellmedi may exclude minors under the age of 14 from membership if they do not have parental consent.
  • 2. The legal guardian of a minor under the age of 14 may request access, correction, or withdrawal of consent for the minor's personal information. Cowellmedi will take necessary action without delay upon receiving such a request.
※ Withdrawal in Case of Transactions with Minors

Cowellmedi has an obligation to obtain prior consent from the legal guardian (parent) when transacting with minors. If the transaction does not obtain the legal guardian's consent, the transaction may be canceled. Additionally, if the legal guardian (parent) of the minor requests a withdrawal within seven days of the transaction, Cowellmedi will cancel the transaction (refund).

※ Transmission of Advertising Information
  • 1. Cowellmedi may freely send emails to members regarding services provided by Cowellmedi, including service notifications.
  • 2. Cowellmedi may send advertising information to members. However, in such cases, Cowellmedi will include the word "advertisement" to ensure that members can easily recognize the information as advertising, and advertising information will not be sent to members who have expressed their refusal to receive it.